Up the street from the US Air Force Academy and the Western Museum of Mining and Industry was the last cafe I visited in Colorado Springs: Shots Coffee. From what I could tell, it was also the newest. According the their Facebook page, they’d been in business about 6-7 months when I visited. From a service standpoint, you couldn’t tell. The process of ordering and getting your coffee was great and the team a well-oiled machine. From a design and decor standpoint, everything looked top notch and they went all in on a mining theme with a local connection.
The Location. There was plenty of parking in the outdoor retail center where the coffee shop was. They have a drive-thru that looked fairly busy. A hand-written sign on the door warned me of the peril to come: The door was hard to open and hard to close. The door’s repair was imminent, and I was grateful to have the sign warn me of the wrestling match I was to have. There is plenty of seating, a large conference room available, and for the traveler- it has great bathrooms. This cafe is in a retail area that has plenty of other food and is also very close the US Air Force Academy’s visitor’s entrance. It most certainly worth stopping in for if you’re in the area to tour the campus.
The Service. The baristas were very friendly. One of them had heard of single origin coffee before, but wasn’t quite sure what it was. Still, they were all willing to engage and to talk about their coffee, their shop, and what drinks they recommended. The service their employees provided was the nicest part about visiting Shots. Even with the overwhelming awesomeness of the interior decor, the friendliness and welcoming attitude the baristas had was the best part of the whole experience. It’s service like this that keeps customers coming back for more.
The Coffee. I ended up with an Americano and the Mrs had some of their cold brew. Their cold brew had a sweet creme or flavor and creme concept that was fun to look at and delicious to drink. My Americano was standard fare- traditional taste, good temperature, but not a single origin ‘blueberries to the face’ experience. Their menu reflected a solid commitment to offering espresso based beverages as their staple. The to-go cups were blank, but that was overshadowed to a certain extent by how awesome their sleeves were. They clearly went all in on the sleeves with multi-color printing and an “Excellence in Everything Always” quote on the back side. It was a great touchpoint.
Shots Coffee was a very pleasant coffee experience. I couldn’t possibly finish this spotlight without drawing attention to the cute sign in the women’s restroom. And in case you’re wondering, the Mrs took the picture for me- I didn’t go in. But the handwritten notecard says: “I’ll start working when my coffee does.”